Frequently Asked Questions

Answers to common questions about Medicare and our services.

When should I enroll in Medicare?

Most people should enroll during their Initial Enrollment Period (IEP), which starts three months before you turn 65 and ends three months after. We’ll help you know exactly when and how to get started.

What’s the difference between Medicare Advantage and Medigap?

Medicare Advantage is an all-in-one plan that includes hospital and medical coverage, some vision or dental. Medigap supplements your Original Medicare to cover out-of-pocket costs.

Are your services free?

Yes, our guidance is always free to you. We’re paid by the insurance companies — not by you — and we always recommend what’s best for your needs.

Can you help with prescription drug coverage (Part D)?

Absolutely. We review your prescriptions to find the most cost-effective and convenient Part D plans available.

I’m helping a parent—can I talk to someone on their behalf?

We work with caregivers all the time, and help you support your loved ones with clarity and care.